If you have a private or employment-extended health plan of insurance,
we will provide an e-receipt after each treatment which can be submitted to your insurer.

Please check with your insurance provider to see what treatment and how much is covered for reimbursement purposes.

Please arrive for your first appointment 5 minutes prior to the scheduled starting time.

This allows you the time to fill out the appropriate client form.
All services offered have a specific time schedule and early arrival allows for a relaxed and unhurried experience.

If late arrival is inevitable, your service may be shortened in order to keep on schedule.

Remember to bring some comfortable clothing with you.
You can change in the treatment room.

Your appointment time is reserved just for you.

A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another patient.

As such, we require 24 hours notice for any cancellations or changes to your appointment.

Patients who provide less than 24 hours notice, or miss their appointment,
will be charged the full cost of the treatment and you will be required to pre-pay for any future appointments.

In the event of an illness with less than 24 hours of cancellation, we will accept it with a doctor’s note only.

Late arrivals are your responsibility.

If late arrival is inevitable, your service will be shortened with the full cost of the treatment in order to keep on schedule.

Please ensure to call the clinic at 416-222-8041
or email the clinic at [email protected] 24 hours prior to your appointment.

Consider giving a gift card to your family members, friends, or colleagues
who are recovering from an injury,
who are going through stress, or
who are athletic and want to improve their healthy active life.

Pain relief is a gift that changes anyone’s life instantly, whose life are you going to change today?

It’s ideal for events such as holidays, birthdays, celebrations, and Mother’s and Father’s Day.

Simply pick the amount to create a gift card code you can send to a friend or loved one for professional services at J.CARE.

After purchasing online, please send the gift code to the gift recipient.
After the gift recipient’s treatment, the recipient can use the gift code in their online account or at the reception for payment.

*You need to sign in or sign up to purchase Online Gift Card.

・Gift Certificates do not expire.

・Gift Certificates are non-cashable and are non-refundable.

・Insurance benefits cannot be used to purchase any Gift Certificates.

* The legal requirement for receipts when paying with Gift Certificates is as follows:
When a gift certificate is purchased, the description of the service is “Gift Certificate” and the dollar amount paid is listed on the receipt.
When the gift certificate is redeemed, a receipt for the dollar amount of the gift certificate is not issued.
If the recipient of the massage wishes to receive a receipt, the dollar amount listed must be “Gift Certificate Redeemed” with no dollar amount given.